At Throttlerz Pitstop (“we,” “our,” or “us”), accessible from throttlerz.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by our website and our WhatsApp Business API integration, and how we use it.
1. Information We Collect
When you use our website or interact with us via WhatsApp, we may collect:
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Identity Data: Name, username, or similar identifier.
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Contact Data: Email address, phone number, and shipping/billing address.
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Transaction Data: Details about payments and products you have purchased from us.
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Technical Data: IP address, browser type, and device information.
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WhatsApp Data: Message logs, delivery status, and any information you provide during a chat session (e.g., photos for product inquiries).
2. How We Use Your Information
We use the information we collect in the following ways:
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To process and deliver your orders for motorcycle gears and accessories.
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To communicate with you via WhatsApp regarding order updates, tracking info, and customer support.
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To provide, operate, and maintain our website.
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To improve and personalize your shopping experience.
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To prevent fraudulent transactions and ensure site security.
3. WhatsApp Business API & Meta Data
Our app uses Meta’s APIs to facilitate business messaging.
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Login Dialog: If you use a “Login with Facebook” or similar feature, we only access your public profile and email to create an account.
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Data Sharing: We do not sell your data. We only share necessary information with Meta (to power WhatsApp messaging) and our shipping partners (to deliver your gear).
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Message Privacy: While we use the WhatsApp Business API, your messages are handled according to Meta’s Business Terms. We do not use your WhatsApp message content for unrelated advertising.
4. Data Storage and Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.
5. Your Rights (DPDP Act & GDPR Compliance)
Depending on your location, you have the right to:
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Access the personal data we hold about you.
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Request that we correct any inaccuracies.
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Request the deletion of your data (“Right to be Forgotten”).
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Opt-out of marketing communications at any time.
6. Contact Us
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:
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Email: throttlerzpitstop@gmail.com
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Phone: +91 91594 33122
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Address: Ram Nagar, Coimbatore, Tamil Nadu, India.
